Frequently Asked Questions
Find answers to common questions below. If you can't find what you're looking for, please don't hesitate to contact us.
Absolutely. Every watch we sell — whether brand new or pre-owned — is 100% authentic. Brand new watches come with their original box, papers, and full manufacturer's warranty, just as you would receive from a boutique. Pre-owned watches are carefully verified for authenticity before listing, with condition and inclusions clearly described per piece. We stand by the authenticity of our products unequivocally.
Yes. We now offer pre-owned Tudor watches alongside our brand new inventory. Each pre-owned piece is personally inspected and verified authentic before listing. The condition, service history (if available), and inclusions such as box and papers are clearly stated in each listing. Pre-owned watches are an excellent way to own a Tudor at an even greater value.
We primarily accept bank transfers and cash on delivery (COD) for transactions within Metro Manila. For provincial orders, we require the payment to be settled via bank transfer before shipping. Please contact us directly to arrange payment and confirm details.
Yes, we do both.
- Meetups: We prefer to conduct transactions via scheduled meetups in secure locations within Metro Manila, such as banks or reputable establishments. This allows you to inspect the watch in person before finalizing the purchase.
- Shipping: For clients outside Metro Manila, we offer fully insured shipping to your location. The watch will be securely packaged and dispatched once payment has been confirmed.
Yes, we specialize in sourcing specific Tudor models. If you are looking for a watch that is not currently listed on our website, please send us an inquiry with the model name and reference number. We will leverage our network to find the watch for you and provide a competitive quote.
We operate with lower overhead costs compared to traditional brick-and-mortar stores. By optimizing our sourcing and maintaining a lean business model, we can pass the savings directly on to our customers, offering authentic, brand-new watches at prices below the standard retail value.
The Community Tools are a suite of free, powerful utilities we've built for the Philippine watch community. They include the Stolen Watch Registry, AI Listing Generator, Trade Calculator, Collection Manager, and many more. These tools are designed to help enthusiasts buy, sell, trade, and manage their collections with more confidence and insight. You can learn more about each tool on our Tools Hub page.
Yes. While the tools are free, they are provided 'as-is' for informational purposes. We do not guarantee the accuracy of AI-generated content or calculations. We have a specific section in our policies that outlines the terms of use and privacy considerations for these tools. You can read the full Community Tools Policy here.